Privacy & Cookie Policy

1. Privacy Policy

Regency Invest are committed to ensuring your privacy is protected and this policy explains when and why we collect personal information in order to fulfill our obligation in accordance with the General Data Protection Regulations (GDPR 2018) to provide ‘fair processing information’ to the recipient.

2. Data Controller

Contact details of the Data Controller:

E-mail:  info@regencyinvest.co.uk

3. Legitimate Interests of the Data Controller

We process personal information to enable us to provide property services, promote services and fulfill our legal obligations.

4. Lawful Basis for Processing Data

Estate Agency as defined by 8.2.f of The Money Laundering Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017 (MLR 2017).

5. Recipients of Personal Data

You may be contacted by email, telephone or post by approved partner agencies to provide you with information about other products and services available through Regency Invest.

Wherever required, we share information with credit reference agencies, debt collection and tracing agencies, professional advisers, central and local government and police forces.

6. Data Retention Period

We do not hold personal data any longer than is necessary to complete the purpose for which it was submitted, except where submitted in compliance with MLR 2017, where we are obliged by HMRC to hold records for 5 years from the conclusion of a purchase or the business relationship.

7. Protection of Data

Appropriate security measures have been put in place to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We limit access to your personal data to those employees, agents, contractors and third parties who will only process your personal data on our instructions.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

8. Your Rights

You have the right to be informed about what personal data is being processed and to receive a copy of your personal data. If you wish to access this information, please contact us:

E-mail:  info@regencyinvest.co.uk

You also have the right to request correction of any inaccurate data, to object to processing, to erase your data, to restrict further dissemination and use or to request an electronic copy of your data in a portable form to another data controller. If you wish to exercise any of these rights, please contact us.

9. Cookies

A cookie is a piece of information, automatically generated when you register with or visit www.regencyinvest.co.uk for the first time. The cookie is held on your device and enables Regency Invest to recognise you and remarket to you across various platforms, please email contact the Data Controller should you wish to opt-out. The use of cookies does not result in the collection of any personal information about you, the use of your device or your use of the internet.

10. Complaints

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). In the first instance, please contact us to address your concerns.